Returns & Exchanges
At Peony, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all decor and furniture items. If your purchase isn't the perfect fit for your space, we are here to help with a seamless return or exchange process.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all fragile home goods are securely padded to prevent damage during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return box.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.